Transforming Business Globally with Mobile Solutions

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Summary: Mobility seems to be the buzzword in the current times, with new and existing businesses of all sizes vying to have their internal processes streamlined. Thanks to the immense amount of opportunities available in the present times, many new businesses are coming up by the day, much to the …

Extremely Valuable Self Service Customer Portal for Your Business

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Online self-service customer portals are a great tool to increase customer satisfaction, grow your business, reduce costs, and increase profits. Sound too good to be true…? Well, it’s not! With today’s user friendly web-based technology, having a self-service customer portal has become a necessity for businesses big and small. Typically, …

Bella FSM Announces Electronic Signature Capture – eSignature

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Reston, Virginia – December 2, 2014 – Bella FSM, a recognized software developer specialized in the Field Service Industry, recently added electronic signature capture. This software enhancement further streamlines business operations allowing for a true paperless process. Bella FSM eSignature provides the ability to electronically capture customer signatures on Estimate, …

Research on Field Service Software Buyer Trends

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As technology gets better, faster, and stronger more and more businesses are moving to state-of-the-art software that meet their needs. Software Advice, a technology review site, recently published their 2014 Field Service BuyerView. Here are a few of the key takeaways: “We pulled a random sample of hundreds of buyers …

How about a Mobile Solution for technicians to take on the road?

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What if your technicians could take a mobile solution on the road? What would this mean for your organization? To your company’s profitability? Most certainly, your technicians would experience less downtime and more billable hours. This would mean better communication between dispatchers in the office, technicians in the field, and …

Cost Effective Field Service Management Software

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Cost effective Field Service Management is widely gaining popularity among companies due to its potential to streamline processes and increase revenues. Some companies also recognize FSM by the name Field Force Automation. It is used by several small, medium, and large sized businesses that serve their customers by sending technicians …

Work Order Software to Optimize Jobs

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Job optimization enables service organizations to increase resource efficiency, productivity, and utilization while reducing costs and enhancing the customer experience. While scheduling and mobility play a crucial role in this, much more information is required in making optimal decisions such as parts and materials, customer service history, technician availability, and …

Service Software Enhancements Added 9/4/2014

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As Bella Field Service Software continues to grow we are enhancing the software to make it easy and easy to use for our customers. Here are a few of the software enhancements that we just added: One Click File Upload Previously, when uploading a file in the Add Note and/or …

How to Lead By Example in Service | The Field Service Blog

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It seems like an obvious business win to improve how you manage and deliver service. What’s not so obvious is how to go about it. Where do you start? What technology do you use? What processes do you change? Every company has its own problems and strengths, but most global …