Email Alerts

Email Enhancements Added to Software

Bella FSM Field Service Leave a Comment

Bella FSM always had email and text alerts for users to be able to send to customers. We have added several new email options to make it even easier to use and communicate with techs and customers. Now you can enjoy these new email enhancements:

Email Options
  • Option to create a ‘Company Email’ to be used as the ‘From’ address for all Users in your account when sending estimate, work order, and invoice emails.
  • Add an email ‘Display Name’ to the Company Email which will be seen by the email recipients, e.g., your company name.
  • For each User, you have the option to set the ‘From’ email address to either the Company email or User’s email.
  • In other words, you have the option to choose for each User if you want the emails sent from Bella to be from your company email and name or the Users email and name.
  • Option to connect to your SMTP email server which will reduce the chance of your emails sent from Bella to be flagged as spam. As email providers around the world put more and more restrictions on emails we will continue to make improvements to help ensure your emails get through to your customers.

About Bella FSM

Bella FSM is a leading Software-as-a-Service (SaaS) provider specialized in FSM Software for a wide range of industries including construction, pest control software, property management, cleaning, IT services, carpet, window, and HVAC businesses. The company was founded in 2005 and serves clients worldwide from its corporate headquarters in Reston, Virginia and satellite office in Atlanta, Georgia.

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