Bella FSM is easy to use and designed to help you manage your business more efficiently. Our efficient and well-trained team handles the hardware and software for you so that you have more time to focus on directing your operations. Spending more time on your business can only mean increased productivity, sales, and profits. Simply log into Bella Field Service Management and easily manage schedules, customers, jobs, employees, vendors, invoicing, accounting, equipment and so much more. Below are just a few features.
Work Order Features
Bella work order software features allow you to easily follow jobs at every stage from estimate through payment. Update from the office or the field. Send out email and text alerts for immediate dispatch. The software dashboard provides a real-time view into the business.
Status tracking
Status and Priority color codes
Text and email alerts
Maintenance contracts
Image and file attachments
Scheduling and Dispatch
Multiple calendar views
Recurring appointments
Color coded calendar
Appointment reminders
Text and email alerts
Mapping features
Crews
Drag and Drop Calendar
CRM
Multiple contacts and locations
Customer portal
Customer Account Managers
Flexible page layout
Parent - Subsidiary relationships
File attachments and image uploads
Mobile Access
All smartphones & tablets supported
iPad, iPhone, and Android compatible
Capture electronic signatures
Real time communication between the back office and field
Text and email alerts
Inventory Management
Robust inventory management tools for companies that operate with a lot of inventory. Features in the software provide real time on hand amounts. Keep track of your valuable assets.
Easily import your inventory
Multiple sites for inventory parts
Run real time inventory availability
Alerts at reorder point
Receive and transfer inventory
Equipment Maintenance
Recurring equipment maintenance
Track multiple pieces
Assign equipment to a specific customer location
Equipment history while onsite
Accounting Features
Our software provides accounting features that will assist you to effectively following your finances. Stay on top of outstanding invoices so you never miss a payment again! Invoice your customers through Bella or integrate with QuickBooks if you prefer.
Track Bills, Payments, Invoices
Item list and Chart of Accounts
Profit levels
Electronic Signatures
Price Levels and Classes
Reporting Features
Robust reporting capabilities for all your data. Customize each report to view real time data critical to run your company. Examples:
Jobs
Customers
Profit
Sales and Expense
Marketing
Accounting
Custom Reports
Customization Features
Having the ability to customize software is critical for success. Bella is easy to use as well as very flexible to the way you do business. There is no limit to amount of customization you can do.
Unlimited custom data fields
Customizable terms
Custom Quotes, Work Orders, Invoices
Customizable customer page layout
Customizable Reports
Time Zone settings
Custom email alerts subject and body
Employee and Vendor Management
Easily create a list of employees and vendors (subcontractors) for your business with our online solution. Employees and vendors may be designated as a field resource and assigned to jobs.
Sharable calendar and dispatch
Personal dashboard
Assigned equipment tracking
Time reports for payroll
Time Zone settings
Data Security
Rest assured that your data is secure. Our hosting partner Amazon Web Services uses the latest in firewall, encryption, and intrusion detection technologies. Bella FSM is continually backed up so that data can easily be restored if the need arises.
User Roles
Admin user
Standard user
Standard user access settings
Tier One hosting at Rackspace
Daily backups
