Rather than utilizing telephone calls to dispatch technicians, use an electronic approach. The motivation behind why you should go paperless is that your techs receive more opportunity to work and create a strong relationship with your clients so as to increment and advance your business. The main thing that you should remember is to utilize this capacity successfully and strike a harmony between independence and responsibility.
Improve Customer Communication
In the event that you truly want to take your business to an unheard of level then consider the mobile FSM program that includes a customer portal option. After you have completed service for your customer and if he is satisfied then he would communicate with you more often for further tasks and it will then result in more business. So, make the satisfaction of your customer as your priority and improve your communication with them by providing them service alerts and other feedback options!
Mobile Access 24/7
Customer history while onsite is another reward you will have and it can profit you from multiple points of view. You can track your techs and confirm they are working and if they are meeting schedules or not. You should remember that your customers will be truly satisfied to see where their technician is and when is he anticipated that would arrive. This will attract more clients and more clients will expand your income.
With Bella Mobile you can now easily handle the work orders and service requests, this will lead you to a fruitful business. If you are operating your services manually without this type of solution then get ready to face issues and delays in your delivery because it is just not an easy task to handle all the services and management all by yourself which is why software is here to make things easier for you, you just must use it properly and efficiently. You can easily schedule the tasks electronically and then monitor them too whether they are completed or not. This will save you a lot of time and again it will simplify your business to a whole other level!
Faster Payment Cycle
On the off chance that you are getting your payments late then you should know this that it will negatively affect your overall business. Yet, in the event that you have invested in mobile software then you should realize you can influence your payment cycle, electronically. It’s straightforward, after a work order gets completed, your client will instantly get the receipt electronically after the work is finished and consequently that way your payments will be quicker!