How Online Software Works

Bella FSM works by providing easy to use field service software specifically designed for managing business operations entirely through the internet. Bella allows business owners to effectively manage the administrative, sales, service, scheduling, billing, and accounting aspects of their business via the internet. The online software provides a link between the business owners, employees, subcontractors, and customers. It also incorporates the latest technology which allows the online software to be available wherever there is internet access. No expensive hardware, no complicated software…just a user name, password, and a small monthly fee.

How Online Software Works
Advantages of Hosted Online Software
  • No hardware or software to purchase and install. All you need is a computer with an internet connection
  • It’s ready to use so no setup is needed to get started. Customization is also available if needed for your field service company.
  • No large time or money investment required. There is only a small monthly subscription fee that you can cancel at any time with no penalty.
  • Safe and secure management of all your data records at no extra cost or effort from you. We make it easy for you.
  • New software features and upgrades are automatically installed at no charge.
  • Access your data anytime, anywhere, and from any computer.
User Roles

Admin user role is for owners, managers, or any person responsible for the customization and set up. The primary responsibility associated with this role is managing company equipment, job Items (labor rates, materials, expenses, taxes, etc…), vendors and more. The Admin user is able to access all features. This role can also be assigned to multiple users, thus resulting in shared access.

Standard user role is for field service employees and subcontractors such as technicians and sales reps. They can enter up-to-date labor hours and expenses, record daily activities, update appointment and job activity, and more. Access levels are set by an Admin user. Regardless of whether or not your employees and subcontractors are a user of Bella FSM online software, their productivity can be increased by emailing or texting work orders, schedules and more.