The Future of Software for Field Service Management

February 24, 2020
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Years of experience as the first company to provide an online solutions has given us incredible insight into the industry needs. Customer feedback has driven our product roadmap allowing us to build the most innovative solution ever. Here are just a few of the highlights...

  • Business Dashboard to give real time view into your operations
  • Drag and drop calendar with new timeline grid format
  • More customization options throughout the service software
  • Resize data table columns, reorder columns, hide/show columns
  • Streamline your business from end to end with a user friendly interface

Bella FSM 2.0 Coming Soon!

FSM Business Dashboard

Work Order Automation

Applications allow easy jobs scheduling and work orders to be sent to field technicians based on proximity, availability, expertise, and urgency. This saves both the company and the client both time and money and the customer’s needs are met in better time and with better quality service.

Innovative State of the Art Technology

The future relies on the latest technologies. According to a recent Forbes article The Future For Software In 2020 will include...

Increase in AI and automation

“Automation is now seeing a peak and we expect to see this continue to grow in 2020. While the use of automation is set to grow next year, we are also likely to see those who are already implementing automation tools in the software development process to go beyond this and find new ways to create code itself.” said Mathew Lodge, CEO of Diffblue

Talking up voice technology

“Voice capabilities can empower multitasking, collaboration and other efficiencies such as note-taking, calling headquarters, activating a case, accessing job repair histories, or searching a database — all without stepping away from the task at hand. Field organizations willing to get ahead by investing in these voice-activated tools now, will win big in the long run,” said Paul Whitelam, Senior VP ClickSoftware

eXperience matters

Certainly, a defining trend since 2019 has been the popularization of the term user and employee experience. This notion has been so widely used that the capitalization convention has even shifted to the second letter to give us eXperience - so that we can talk about User eXperience (UX). This trend will continue into 2020 and beyond.

Don't worry, all of Bella FSM's current innovative features and functionality that you have used for years will still be available, however greatly enhanced creating the most innovative solution ever!

About Us

Bella FSM is a leading provider of innovative solutions for a wide range of industries and products including Property Management, software for a Handyman business, ITSM, Cleaning, Snow Removal Software and Medical Equipment Software. The company was founded in 2005 and serves clients worldwide from its corporate headquarters in Reston, VA and satellite office in Atlanta, GA.