- Traditional paper is inefficient and filled with errors.
- Instead, instantly send details to your technicians using any computer or mobile device directly from our work order software.
- Your team will have all the data they need to complete the job right and on the first visit.
- They also have the option to capture the customers electronic signature and invoice using the work order app as soon as the task is complete.
The Importance of Work Order Software in Today's Businesses
Work order software is more than just a digital tool. It's a transformative solution for managing tasks, tracking progress, and ensuring that operations run smoothly. Its significance cannot be overstated, as it touches every facet of operational management, from maintenance requests to project assignments.
Work Order Management System
Track work orders
Mobile work orders
Track travel times
Features to Look for in Work Order Software
Selecting the right work order system involves understanding the features that will most benefit your business. Here’s what to keep an eye out for:
- Ease of Use: User-friendly interfaces ensure quick adoption by your team.
- Customization and Flexibility: Tailor the software to meet your unique business needs.
- Mobile Accessibility: Access critical information and functionalities on the go.
- Integration Capabilities: Seamlessly connect with other tools and systems.
- Reporting and Analytics: Gain insights into operations to make data-driven decisions.
- CRM: Managing the relationship with you clients is key to increasing satisfaction and growing your business.
Work Order App
The life cycle has three main phases that can be handled by a work order app and software - creation, completion, and recording. These phases can be broken down into several steps. Understanding each step and having a solid system ensures tasks don’t get stuck in one phase and turn into backlog.
- The task is identified - Tasks fall into two groups, planned and unplanned maintenance. Planned encompasses all the jobs you know of before hand, like routine inspections, and unplanned includes all the tasks you can’t foresee, like an unexpected breakdown.
- The request is created - The details are put together and submitted to the team for further action. For example, when a machine breaks down, an operator creates a request and submits it. When planned, the maintenance work order program is triggered at the proper time.
- Prioritize Work Orders - Some are more critical than others. A burnt-out light bulb doesn’t need to be fixed immediately, however a broken conveyor belt might. That’s why you need to prioritize every task that hits your desk.
- Time to schedule - An online work order system can assign based on a set deadline, planned triggers, or dedicated blocks of time. Setting a deadline keeps everyone accountable and informed so nothing falls through the cracks.
- Assigned and completed - Turn those words on a page into action, assign to a technician, who then completes it. This can be a five-minute check of equipment, or it can be a complex repair that takes several days.
- Closed and documented - Once everything is completed it can be closed. Managers may need to sign off for compliance requirements. Once it's closed in the work order software, it is filed away. The best work order management software keeps track of asset history, past solutions, audits, and other tasks.
- Analyzed and/or modified - Closed status contains valuable information. They can provide insight into your processes and systems that can be used to fine-tune your operation. Keeping a log helps technicians and maintenance managers quickly identify missed steps or alternative solutions if a problem arises again.
Work order software represents a significant leap forward in operational management. By choosing and implementing the right solution, businesses can achieve unparalleled efficiency and productivity.
What is work order software? Work order software for small business is a digital tool designed to help businesses manage and track work orders, maintenance requests, and other operational tasks efficiently.
How does work order software improve business operations? It streamlines task management, enhances communication, improves response times, and provides valuable insights through reporting and analytics.
Can small businesses benefit from work order software? Absolutely. A work order tracking system can help businesses of all sizes by making things more efficient and organized.
How do I choose the right work order software? Consider factors such as ease of use, customization, mobile accessibility, integration capabilities, and your specific business needs.
What are the future trends in work order software? Future trends include the integration of AI and machine learning for predictive maintenance, enhanced mobile capabilities, and further automation of tasks.