When managers and employees can access their time and labor directly, the SMB limited resources are freed to focus on strategic and value-added services. Mobile self-service also responds to the growing trend in business technology. Employees have become accustomed to using mobile devices for any number of household and personal tasks, and expect the same flexibility from their employer. As …
If your company has a mobile workforce, then it’s critical to have the technology to support them. When implemented and used properly, modern field service management software addresses issues such as disjointed communications, over-scheduled resources, and poor first-time fix rate. Upgrading your desktop systems or paper-based methods is the best way to keep field agents connected to your central office. …
Internet of Things is an ever changing industry with continually changing technology. We here at Bella FSM are always looking for new information to assist you in improving your business. Our friends at TechnologyAdvice have created an outstanding infographic which captures this topic. “Although slower to adopt new technology than some other sectors, field service management is reaching a tipping …
Reston, Virginia – May 11, 2015 – Bella FSM, a recognized leader of SaaS Field Service Software announced today they reached the $1M revenue milestone. Achieving this level reaffirms their strong position in the Field Service Industry market space.Growth of Bella FSM With more and more companies looking to reduce costs while increasing revenues, Bella FSM’s small, medium and large …
Reston, VA – April 24th, 2015 – Bella FSM, a leading provider of web-based Field Service Management software announces a significant enhancement to its software providing further customization capabilities. Bella FSM now has almost unlimited customization capability providing complete flexibility for businesses. Although many field service organizations have similar business processes they also have very unique requirements. It is now …
We received a great deal of response to our recent post on how mobile workforce management software can impact customer service. Let’s take a closer look at individual components of customer service and see how focusing on those components can help you improve your customer service and grow your business. Today’s post will address the impact customer response time has …
For companies large and small the selection of service management software for the office and mobile workers can be a daunting task. Involve your staff early in the decision-making process of the new system and provide adequate training and support once the system goes live. These are the employees whose day-to-day jobs will be impacted most directly by an automation …
Reston, Virginia – April 6, 2015 – Bella FSM announced the release of Bella Mobile v3.5. This upgrade notably simplifies accessibility for remote users from all mobile devices including iPhones, iPads, and Android tablets and smartphones. In response to customer feedback, Bella Mobile v3.5 now provides a much friendlier mobile interface for busy technicians, employees, vendors, and business owners in …
Summary: The following is to inform the readers about field service management software that provides organization of jobs, dispatching, invoicing, scheduling optimization, customers, employees, vendors, and much more to help your business improve business results.Deliver Results Using FSM Bella FSM is an effort to optimize processes and information needed by companies who send technicians or staff into the field or …
Before any organization is set up, all pertinent details must be carefully planned out. The task to streamline construction operations is complex and complicated. Yet, with technology the tough job of handling every little thing is made easier and more organized. Setting up a plan naturally involves interconnected and taxing tasks that need to be balanced and well handled. Bella …